Among these, the company's self-developed CRM customer management system has become the core carrier of its digital transformation. The system comprehensively accumulates core data such as customer profiles and sales opportunities, enabling systematic and standardized management of customer resources. Furthermore, the system is deeply integrated with the company's ERP system and financial modules, achieving data interoperability. This provides precise data support for sales personnel in following up with customers, advancing projects, and reviewing business performance, significantly improving sales coordination efficiency and business conversion rates.

At the level of technical Research & Development (R&D) and project implementation, the digital platform also plays a key role. The system completely records various technical data, including project proposal versions, equipment configuration parameters, and customer non-standard Customization requirements. It intelligently organizes and outputs professional technical solutions in a standardized manner, effectively avoiding omissions and deviations common in traditional manual recording, thereby ensuring the precision and standardization of the entire process of equipment Customization, R&D, and production.